ADMINISTRATION (BUSINESS OFFICE)



Administration (Business Office)

MUNICIPAL BUILDING
MUNICI
PAL UTILITIES ADMINISTRATION OFFICE
Approximately 92,000 utility bills for water and sewer are generated each year by the City of Jacksonville.
Our office can answer questions about your account, change the billing name or address, help you establish a new account, and schedule water meter readings for residents who are moving out.  We do offer a free service to check for water leaks.

TO PAY WATER/SEWER BILLS ONLINE PLEASE CLICK ON THE FOLLOWING WEBSITE LINK: HTTPS://JACKSONVILLE.MERCHANTTRANSACT.COM

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Administration:
Business Office: Located at:  200 W. Douglas 
                                               Jacksonville, IL 62650
                           (Office Hours 8:00am- 4:30pm)

Mailing Address:  200 W. Douglas
                             Jacksonville, IL 62650-2040

Phone: (217)479-4615    Text: (217)370-4122  Fax: (217)245-2822
For Weekend/Evening Emergencies: (217)479-4660

Superintendent of Administration - Sally Long slong@jacksonvilleil.gov


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